PREPPER COMPANY CANADA

Privacy policy

Last updated 30 October 2026.

Who handles your information

Caruso Consulting Co Ltd operates this online store for Canadian customers. Contact theteam@preppercompany.store or write to Suite 91, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand about privacy.

What we collect and why

We use your name, contact details, delivery address, order information and correspondence to answer enquiries, fulfill orders, handle returns, prevent fraud and keep required business records. Website activity and device information may be used to understand how the store works. We do not receive your full payment-card number.

Providers and overseas processing

Payment, hosting, order-storage, delivery and email providers receive the information needed to provide their services. These include Stripe, PayPal, Vercel, Supabase and Resend. Our group support team may process information in Thailand, and service providers may process information in Canada, the United States and other countries. Information needed to fulfill an order may be shared with the supplier and delivery company.

Contact and wholesale forms send enquiries to our team by email. Sending an enquiry does not subscribe you to marketing. Any optional marketing has its own permission and unsubscribe process.

Analytics and shopping assistance

Where enabled, Google Analytics measures website activity with the choices described in our cookie policy. A shopping assistant processes messages you choose to send. Do not enter payment details, passwords or sensitive personal information in chat; contact our team for order-specific assistance.

Access, correction and complaints

We retain information for customer support and applicable business-record requirements, then delete or anonymize it when no longer needed. You can ask to access or correct your information, withdraw optional marketing consent or raise a privacy concern by contacting us. We will respond and work with you to resolve your complaint. Depending on where you live and the laws that apply, you may also have rights to deletion, a copy of your data, or to opt out of certain processing. Contact us to exercise applicable rights. We may need to verify your identity before responding. You can also contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy authority. Access and correction requests are handled under applicable Canadian privacy law, including PIPEDA where it applies.

Cookies

See our cookie policy for measurement, cart storage and cookie choices.